We believe you deserve to know exactly what happens to your personal information when you use our platform. This Privacy Policy explains what we collect, why we collect it, and how we keep it safe — in plain language, no legal maze.
Last updated: June 2025 | Applies to all registered players in the Philippines
This policy covers all personal data collected through the pera57 website and mobile platform, including account registration, gameplay activity, and payment processing.
pera57 is an online gaming platform serving players across the Philippines, offering live casino games, fish games, VIP rewards, and local payment options accessible directly from your mobile browser. As the operator of this platform, we are responsible for the personal data you share with us when you register, play, or contact our support team. This Privacy Policy exists to give you a clear and honest account of our data practices — what we collect, how we use it, who we share it with, and what rights you have over your own information. We are committed to handling your data in a way that is lawful, fair, and transparent, in line with applicable Philippine data protection standards. If you have any questions about this policy or how your data is used, you are always welcome to reach out to our support team for clarification.
When you create an account on pera57, we collect the information you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment method details. If you are required to complete identity verification, we may also collect a copy of a government-issued ID and a selfie or proof-of-address document to confirm your identity and age. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs — this helps us keep the platform secure and functioning correctly. We also collect transaction records, including deposit amounts, withdrawal requests, and bonus activity, which are necessary for account management and regulatory compliance. Any communications you send to our support team, including chat messages or email enquiries, are stored so we can provide consistent and accurate assistance. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data, and we do not knowingly collect data from individuals under the age of 21.
The primary purpose for collecting your personal data is to operate and maintain your pera57 account, process your deposits and withdrawals, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of. Where you have given your consent, we may also send you promotional messages about new games, bonuses, and special offers available on the platform; you can withdraw this consent at any time by contacting our support team. Your gameplay and transaction data is used for internal analytics to improve platform performance, identify technical issues, and develop new features that better serve our players in the Philippines. We use identity and age verification data solely to confirm that you meet the eligibility requirements to hold an account, and this data is not used for any other purpose. We may also use your data to detect and prevent fraud, money laundering, and other prohibited conduct, which is both a legal obligation and a core part of keeping the platform safe for all users.
pera57 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes — your information is not a product. We do share limited data with trusted service providers who help us operate the platform, including payment processors who handle your deposits and withdrawals, identity verification providers who confirm your age and identity, and cloud infrastructure providers who host our platform securely. All third-party service providers are contractually required to handle your data only for the specific purpose for which it was shared and to maintain appropriate security standards. In certain circumstances, we may be required by law or by a regulatory authority to disclose your personal data — for example, in response to a court order, a request from the Philippine authorities, or as part of an anti-money laundering investigation. If pera57 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will never share your data with advertisers, data brokers, or any party whose purpose is unrelated to the operation of your pera57 account.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, as required by applicable anti-money laundering regulations in the Philippines. Technical logs and session data are retained for a shorter period and are used primarily for security monitoring and platform diagnostics. When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked back to you. Your data is stored on secure servers with access restricted to authorised personnel only, and we apply industry-standard encryption to protect data both in transit and at rest. If you request the deletion of your account, we will process that request in accordance with our legal obligations and inform you of any data that must be retained for regulatory reasons.
As a player on the pera57 platform, you have meaningful rights over the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal data we hold about you, and we will provide a copy of that information within a reasonable timeframe. If any of your personal data is inaccurate or out of date, you have the right to request that we correct it — for example, if your contact details have changed. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we have to retain it. Where we process your data based on your consent — such as for promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. If you have concerns about how we handle your data, we encourage you to contact our support team in the first instance; if your concern is not resolved to your satisfaction, you may also raise it with the relevant data protection authority in the Philippines.
Protecting your personal data is a responsibility we take seriously, and we have implemented a range of technical and organisational measures to keep your information secure. All data transmitted between your device and the pera57 platform is encrypted using industry-standard TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security reviews of our platform infrastructure to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable legal requirements and without undue delay. While we work hard to protect your data, we also encourage you to take steps to keep your account secure — including using a strong, unique password and not sharing your login credentials with anyone.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify registered players through the platform or by email, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we are protecting your information. Your continued use of the pera57 platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account options. The most current version of this Privacy Policy will always be available at this URL and takes precedence over any earlier versions.
These rights apply to all registered players on the pera57 platform. Contact our support team to exercise any of them.
Request a copy of the personal information we hold about your account, including registration details and transaction history.
If any of your personal details are wrong or out of date, ask us to update them and we will do so promptly.
Ask us to delete your personal data where it is no longer needed, subject to any legal retention obligations we must follow.
Opt out of promotional communications at any time. Withdrawing consent does not affect your account or access to the platform.
In certain circumstances, you can ask us to limit how we use your data while a dispute or correction request is being resolved.
If you believe your data rights have not been respected, contact our support team first — or escalate to the relevant Philippine authority.
If anything in this Privacy Policy is unclear, or if you would like to exercise any of your data rights, our support team is available around the clock. You can also visit our FAQ page for quick answers to common account questions.